• A cornered Twitter finally appoints resident grievance officer in Indi

    From TechnologyDaily@1337:1/100 to All on Mon Jul 12 08:00:04 2021
    A cornered Twitter finally appoints resident grievance officer in India

    Date:
    Mon, 12 Jul 2021 06:35:45 +0000

    Description:
    Twitter, which had so far failed to comply with India's new Information Technology rules, has yesterday named Vinay Prakash as the Resident Grievance Officer for India.

    FULL STORY ======================================================================

    With all its options running out, a cornered Twitter , that was anyway
    legally bound to appoint a resident grievance officer, named Vinay Prakash
    for the post. The company in its Help Center section mentioned , "Grievance Officer contact information for users in India: Resident Grievance Officer, Vinay Prakash, grievance-officer-in @ twitter.com, Twitter, Inc." He will replace Dharmendra Chatur who had stepped down from the interim role in June.

    Further, Twitter also published its mandatory compliance report for the
    period of May 26 to June 25 as per the requirement under the new IT rules . For the record, Facebook and Google had filed the compliance report which is now a statutory requirement. India has a new IT Minister - Wonder whether Twitter had a role in it? Twitter may allow users to limit their tweet to "trusted friends" - Here's how Over 18K accounts suspended

    Twitter, which had taken a hard stance in appointing the grievance officer
    and publishing the compliance report, lost its legal immunity against user-generated content last week and the Delhi High court conveyed to the Indian government that it can proceed against the microblogging site. As it
    no longer could brazen it out, a mortified Twitter formally announced the appointment of the resident grievance officer.

    The new resident grievance officer's name appears along with Jeremy Kessel, who is the Global Legal Policy Director, and is based in the US.

    According to amended IT rules, social media and streaming companies will be required to take down contentious content quicker and appoint grievance redressal officers based in the country to deal with online content flagged
    by authorities and courts and assist in investigations. (Image credit:
    Twitter India)

    As required by the law, Twitter has also unveiled its compliance report , and as per it, the microblogging site suspended 18,385 accounts for sharing content related to child sexual exploitation and non-consensual nudity and
    and 4,179 accounts relating to promotion of terrorism.

    It took action over 133 links that were shared which were related to various issues ranging from abuse, defamation, misinformation and privacy infringement.

    In addition to the above data, we processed 56 grievances which were
    appealing Twitter account suspensions. These were all resolved and the appropriate responses were sent. We overturned seven of the account suspensions based on the specifics of the situation, but the other accounts remain suspended, it said.

    A vast majority of all accounts that are suspended for the promotion of terrorism and child sexual exploitation are proactively flagged by a combination of technology and other purpose-built internal proprietary tools, Twitter added. Want to know about the latest happenings in tech? Follow TechRadar India on Twitter , Facebook and Instagram !



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    Link to news story: https://www.techradar.com/news/a-cornered-twitter-finally-appoints-resident-gr ievance-officer-in-india/


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