Salesforce CEO slams Microsoft AI work - says Copilot is "new Clippy"

Date:
Thu, 17 Oct 2024 13:28:00 +0000

Description:
Enterprise AI agents are the future of artificial intelligence, says Benioff, who isnt impressed by Microsofts Copilot AI.

FULL STORY ======================================================================

Marc Benioff, the CEO of Salesforce, a company that has been investing
heavily in artificial intelligence tools for its portfolio, has called Microsofts Copilot AI a tremendous disservice to the industry.

In a recent interview on the Rapid Response podcast, Benioff likened Copilot to Microsofts early office assistant, Clippy, suggesting the service is disappointing and fails to deliver meaningful value.

The comments come despite Microsofts multibillion-dollar investment in
ChatGPT maker OpenAI several months ago, and the subsequent injection of what is considered one of the best AI models available into its products. Salesforce CEO criticizes Microsofts Copilot AI

Benioff went as far as suggesting that Redmonds extensive AI efforts might
not be around for long, predicting faded hype and a dwindling user base.

In the podcast, he added: It doesn't work. It spews data all over our floors, it doesn't deliver value. I haven't found a customer who has transformational work with Copilot. Copilot is just the new Microsoft Clippy.

Keen to separate Microsofts efforts with those of Salesforce, the CEO praised the companys new Agentforce tool for helping to transform businesses by delivering tangible value. Agentforce is already reportedly handling a couple of trillion AI transactions per week, leading to satisfied customers.

Looking ahead, Benioff alluded to an AI landscape dominated by AI agents destined for enterprises, suggesting the demise of Microsoft Copilot, which promises to deliver productivity and efficiency improvements for workers.

Despite the CEOs criticism, Microsofts influence in the AI space remains strong. Its relative early entry combined with its affiliation with OpenAI
put it high on the scoreboard among companies choosing to employ AI. Subsequently, Microsoft has plans to continue investing in its data centers
to support future expansion.

Microsoft became the second company to reach a market cap of $3 trillion,
well into its AI journey, and analysts are predicting that it could be the worlds most valuable company in the years to come. Apple currently holds that title, but chipmaker Nvidia, which is responsible for providing those all-important data center chips, has also entered the race, and strongly.
More from TechRadar Pro Check out the best AI writers Weve listed all of the best productivity tools to help workers get more done Nvidia could be about
to knock Apple off the top spot for most valuable company



======================================================================
Link to news story: https://www.techradar.com/pro/salesforce-ceo-slams-microsoft-ai-work-says-copi lot-is-new-clippy


--- Mystic BBS v1.12 A47 (Linux/64)
* Origin: tqwNet Technology News (1337:1/100)