Many office workers say they still haven't been trained on Gen AI

Date:
Tue, 01 Oct 2024 14:01:00 +0000

Description:
Many workers are just having to make do due to unconsidered DEX, which is putting companies at risk.

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Ongoing generative AI adoption in the workplace is bringing new threats to
the digital employee experience (DEX), which could be amplifying security concerns, new research has claimed.

A report by Ivanti found 86% of IT professionals believe poor digital experiences can lead employees to adopt unsafe workarounds, such as using unauthorized devices and AI tools .

Ivantis report sheds light on the intricate balance between enhancing
employee experiences through technology and safeguarding company data. While three-quarters of global knowledge workers now use GenAI, four in five (81%) of them havent received any formal training. Additionally, 15% are using unsanctioned AI tools which can increase the risk of security breaches, data privacy violations and other legal challenges, such as copyright
infringement. Poor DEX could make your company more vulnerable

Although harmless in the moment, employees typically opt for convenience and put security on the back burner," Ivanti Field CISO Mike Riemer summarized.

The report details how employers should consider their DEX more closely in order to align with how employees work, enabling them to consider security at an earlier and deeper level.

Companies should take steps to understand their employees workplace behaviors and adopt security measures that reduce the temptation for employees to sidestep protocols and use unsafe workarounds. Strong security shouldnt come at the cost of user experience, as it is integral to maintaining both
security and productivity," Riemer added.

Besides generative AI, workers are being let down in other DEX areas. For example, one in two admitted to using personal devices to access work networks, one-third (32%) of whom doing so without their employers knowledge.

Looking ahead, besides factoring in security and privacy to the digital employee experience, Ivanti urges businesses to consider other basic internet hygiene factors that are often neglected, like using VPNs , zero-trust solutions and multi-factor authentication . More from TechRadar Pro Weve rounded up the best online collaboration software and best productivity tools Cybersecurity teams struggling to keep up with growing threat levels Keep
your workers safe with the best endpoint protection software



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Link to news story: https://www.techradar.com/pro/many-office-workers-say-they-still-haven-t-been- trained-on-gen-ai


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