What is the Norton Ultimate Help Desk?

Date:
Wed, 20 Oct 2021 09:05:17 +0000

Description:
If you arent all that confident with PCs, Norton's Ultimate Help Desk package could be the answer to your tech support prayers.

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Norton Ultimate Help Desk is a service from the reputable antivirus provider that aims to fix any issues you have with your PC, mobile phone and a range
of other miscellaneous technical bugbears.

Essentially, it's on-demand tech help from Norton thats provided 24/7, every day of the year, so you can get assistance whenever you need it.

The Ultimate Help Desk offers a range of troubleshooting benefits and other perks, and, in this article, well take a look at exactly what youre getting from this package. Head straight through to Norton to find out more and subscribe What is Norton Ultimate Help Desk?

Norton Ultimate Help Desk is fundamentally a service that lets you call
Norton (or use online chat) at any time of the day and speak to an expert about any IT problem youre experiencing. Its like having a personal IT help desk, essentially.

You can get help for something going wrong with your PC, issues related to smartphones or tablets, and troubleshooting with other hardware such as, for example, your network setup or router, printing problems, software going
awry, and more besides.

Thats the first point to bear in mind here: theres a lot that Norton experts will help with - and that does, of course, include virus removal as you might expect from the renowned antivirus maker.

Furthermore, Norton Ultimate Help Desk provides additional services, which include tuning up a sluggish PC to make it run faster. We have a more comprehensive list of the package's features below.

With a subscription plan, you can make unlimited calls to Ultimate Help Desk (although there is an option to pay for just a one-off call if you dont want to subscribe). When contacted, Norton experts can access your PC remotely to help diagnose and resolve problems (and so youll need a high-speed internet connection to facilitate this, the company notes). (Image credit: NortonLifeLock) What devices can I use Norton Ultimate Help Desk on?

This service can be used with Windows 10 (not including Windows 10 S Mode, or Windows on ARM machines) or Windows 8 PCs, and Macs running OS X 10.5 or newer. You must have admin access for the computer in question.

For phones, Android 6 or better is supported, and iOS 7 or newer.

A high-speed internet connection is required to enable Norton technicians to remotely connect to and work on your system. The service is provided with the English language only.

Note that Norton will run an initial system test of your device to determine for sure if it can provide the Ultimate Help Desk service for you. If not, youll be refunded. Norton Ultimate Help Desk: what features does it have?

Theres a host of troubleshooting features available here, and some
interesting extras like system optimization that weve already touched on. Our highlights of the Ultimate Help Desk service are as follows:

Advanced Diagnostics & Resolution

If youve got a serious gremlin in the works with your device, a Norton expert will be on hand to tackle the problem and implement a solution. For example, you might have a situation where your PC is suffering from a persistent
crash, one thats frustrating you by occurring regularly, and this is the kind of thorny issue that the Help Desk should be able to deal with.

Network & Mobile Support

Norton can help set up your home network or get devices working on it. So,
for example, if youve just bought a new laptop , a tech expert can help you connect it to your Wi-Fi network at home.

OS Upgrades

Is your operating system ready for an upgrade? Maybe to Windows 11 ? Norton can talk you through any upgrade process if you feel intimidated at the prospect, and keeping your device up-to-date is crucial for robust security (updates contain a whole raft of elements like patches against new exploits). (Image credit: NortonLifeLock)

Software Support

As well as looking after your OS, a Norton expert can help you with any software issues you might have, such as setting up Outlook email.

Computer Tune Up

Think your PC is running slowly ? Norton Ultimate Help Desk offers what it describes as a comprehensive inspection and repair service to help streamline your system and get it running more efficiently. That includes optimizing settings and freeing up resources wherever possible.

Virus Removal

Should malware strike your system, as you would hope from an antivirus software company, Norton can get on the case and help clear up the mess.

Backup Setup

Unsure about how to perform a backup of your system or important files?
Norton can help you run a backup locally to an external drive, or to a cloud service , with various popular cloud providers catered for (such as Dropbox , Google Drive and OneDrive). How much does Norton Ultimate Help Desk cost?

The prices and packages available differ from country-to-country, but at the time of writing Norton Ultimate Help Desk costs:

US:
Single Use - $69.99

Monthly - $19.99

Annual - $149.99

To sign up in the US, click here

UK:
Single Use - 59.99

Annual - 99.99

To sign up in the UK, click here

Australia:
Single Use - $74.99

Single Use for Norton subscribers - $14.99

To sign up in Australia, click here Our definitive list of today's best antivirus software We'll help you work out which Norton antivirus plan you should get Protect yourself even further with the best VPN



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