Your next security incident could be just down to bad communication

Date:
Thu, 12 Jan 2023 14:20:52 +0000

Description:
Miscommunication between teams often results in costly security incidents
that deteriorate work performance.

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A cybersecurity incident in an organization isnt always caused by a vulnerability in a system, or malware that worked its way inside - in many cases, its simply due to poor communication between the organizations top management and the IT department (or IT security teams).

This is according to a new report from Kaspersky, which surveyed more than 1,300 business leaders on the importance of mutual understanding between
execs and IT teams on cyber-resilience, finding miscommunication often
playing a major role.

In fact, 97% of non-IT respondents said they experienced miscommunications regarding IT security, which lead to project delays (71%), and cybersecurity incidents (62%). To make matters worse, this is hardly a one-off - almost a third of respondents said such incidents occurred more than once. Losing confidence

As a result, businesses waste their budgets, lose valuable employees, and experience deteriorating relationships between teams.

Some executives go as far as to question their employees skills and
abilities, and lose confidence in their organizations safety, all of which lead to nervousness which further hurts work performance. Read more

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To prevent communication breakdowns from leading to cyber-incidents,
Kaspersky recommends executives educate themselves further on the work IT teams do, while security workers learn more about basic business terms and concepts. Both sides should not lock themselves in a professional information bubble, while cybersecurity pros should use reliable and understandable arguments when communicating their needs to the board.

Furthermore, organizations should spend their IT budgets on cybersecurity tools with proven efficacy and ROI, which should result in fewer false positives, and a shorter time of attack detection.

Putting the extra effort is worth it, Kaspersky concludes, citing a recent Forrester survey claiming organizations spend an average of 37 days and $2.4 million to detect and recover from a cybersecurity breach. Here are the best endpoint protection services around



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Link to news story: https://www.techradar.com/news/your-next-security-incident-could-be-just-down- to-bad-communication


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