DreamHost says it has no idea when web hosting outage will end

Date:
Tue, 02 Aug 2022 14:17:27 +0000

Description:
DreamHost customers vent frustration at minimal updates on server outage.

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Customers at DreamHost appear to be losing patience with the hosting firm
over a week after it first reported suffering a major outage.

Labelled as a degraded performance, the incident is disrupting DreamHost
users on its shared web hosting services, with the provider pushing out a fix shortly after the outage was reported on July 24, 2022.

DreamHost has published a status update informing its users that it does not have an ETA on the full restoration of the services, but so far has no
further details on what has happened.

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Users outraged by the outage have spent the last nine days expressing their frustration on Twitter, with some claiming that their website has gone down
in Google rankings, while others have had their entire websites erased. Read more

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TechRadar Pro has reached out to DreamHosts internal team for an update but
so far has not received a reply.

Its also not clear whether this server outage has had any impact on
DreamHosts other services, including its VPS hosting solution and WordPress website builder .

What DreamHost did send, however, was a generic email to its users stating that its technical operations and data center teams are continuing to work on restoring

the data to its customers shared server.

The restore process is still ongoing and being heavily monitored by our Admins. Content is currently being loaded from one of our backup machines, as a result you may continue to experience degraded performance and intermittent errors as data is being restored, the email added.

Users on Twitter also complained about the lack of updates from DreamHost, with generic responses issued to those who took to the social media platform for further insight as to when the problem will be fixed.

Some users have also expressed concern over the lack of information around receiving refunds, since DreamHost has no estimated time for the full restoration of its web hosting service. Interested in building your brands online presence? Youll need the best website builder to start your journey



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Link to news story: https://www.techradar.com/news/dreamhost-says-it-has-no-idea-when-web-hosting- outage-will-end/


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