Struggling to load Outlook email replies? Youre not alone an update has broken email threading and a fix is yet to be released

Date:
Mon, 22 Jun 2026 14:26:39 +0000

Description:
Email replies aren't showing on Outlook for Mac, and a previous update is to blame.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter A Microsoft Outlook update for Mac has broken email replies Users are struggling to load replies The issue impacts Outlook for Mac version 16.110, build 26061317 If the update to Microsoft Outlook released last week has some you scratching your head, wondering where the previous email replies have gone, youre not alone.

An update to the email app last week has caused previous replies to
disappear, and a fix is yet to be released. The error seems to be confined to Mac users running version 16.110, build 26061317. The only known fix at the moment is to switch back to the previous version of Outlook for Mac, and (temporarily) disable automatic updates. Latest Videos From Watch full video here: Update breaks replies on Outlook for Mac Multiple users have shared their frustrations on Microsofts Tech Community and Learn forums, stating
that the lack of replies is impacting their ability to properly reply to emails, or to forward email chains on to colleagues.

Luckily, there is a way to get around the issue which was helpfully pointed out by a Microsoft Forum moderator. By rolling back to the previous version
of Microsoft Outlook for Mac, replies and email chains are restored. But you will have to turn off automatic updates to prevent Outlook from upgrading again to the broken version. You may like Microsoft Outlook down? Email problems hit users across the world - here's what we know Struggling to
launch Teams? Microsoft recalls update causing failed startup and infinite loading loops here's what we know Couldn't install the latest Windows 11 update? A fix has been rushed out How to roll back your Microsoft Outlook for Mac Navigate to Update history for Office for Mac using this guide Revert
your Outlook to version 16.109.3 or older using the steps provided here Turn off automatic updates on Legacy Outlook for Mac by navigating to Help > Check for Updates, and then uncheck Automatically keep Microsoft apps up to date Once a fix is rolled out, dont forget to re-check the automatic updates Until an official fix is released, this appears to be the only way to load replies on Outlook for Mac. Any updates from Microsoft will be posted here.

If your organization has certain administrative barriers enabled, you may not be able to remove the current version of Outlook. Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

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