British businesses are getting used to AI at work - but there are still
plenty of hurdles to overcome

Date:
Fri, 18 Apr 2025 08:49:45 +0000

Description:
British businesses are benefiting from AI, but the same old hurdles still prevent some from getting the full benefits.

FULL STORY ======================================================================Snowflak e research finds 93% of UK businesses report efficiency gains from GenAI Many are also tweaking LLMs for the best output Data and privacy concerns remain widespread, seperate EY report finds

Businesses are now getting to grips with AI and are implementing it with efficacy, marking a shift from the experimentation phase, with as many as 93% of UK businesses now reporting efficiency gains from generative AI (and 88% globally), new research from Snowflake has claimed.

Moreover, a staggering 98% are also training, tuning or augmenting their LLMs for better outcomes, demonstrating that companies know exactly where the
techs benefits are and how to optimize it.

However, the usual hurdles and challenges remain in place, preventing some organizations from accessing the promised productivity benefits. Businesses
in the UK are pretty au fait with AI

Snowflake found nearly two-thirds (62%) of businesses are using AI in
software engineering, with 69% using it for code reviews and debugging both higher percentages than the global average.

AI technology is also proving popular in customer support (61%) and cybersecurity (69%) use cases, where workers are seeing faster first response times (59%), reduced manual workload (64%) and lower costs (56%).

Separate EY reporting reveals seven in 10 UK respondents have used AI in
their daily lives in the past six months, but the findings conflict with Snowflakes findings only 44% have used it in a professional setting, lower than the global average of 67%.

Globally, EY says workers are using AI for writing or editing content (31%), learning about topics (30%) and generating new ideas (27%).

They're not just experimenting they're building with purpose, Snowflake VP and UK&I Country Manager James Hall said about UK businesses.

With smart investments in cloud infrastructure and a focus on actionable use cases, the UK is laying the groundwork to lead the next phase of gen AI transformation.

The research also highlighted some of the challenges that businesses face
when adopting AI at scale, with unstructured data presenting the biggest hurdle according to Snowflake.

EY added that privacy and security are also at the front of UK business leaders minds, with security breaches (71%), privacy violations (65%) and the reliability of AI outputs (67%) all cited as major concerns.

Looking ahead, EY UK&I AI Client Strategy Leader Catriona Campbell says that businesses must build worker confidence and demonstrate the value of AI.

As AI continues to reshape our daily lives, it is crucial for business
leaders to foster trust and transparency, empowering individuals to engage with AI on their own terms, Campbell added. You might also like Check out the best AI tools and best AI writers Learn about the tech with the best online learning platforms Microsoft study claims AI is still struggling to debug software



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Link to news story: https://www.techradar.com/pro/british-businesses-are-getting-used-to-ai-at-wor k-but-there-are-still-plenty-of-hurdles-to-overcome


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