• Your workplace Zoom meetings are about to get an OpenAI boost, yo

    From TechnologyDaily@1337:1/100 to All on Tue Mar 28 14:45:03 2023
    Your workplace Zoom meetings are about to get an OpenAI boost, you lucky things

    Date:
    Tue, 28 Mar 2023 13:18:01 +0000

    Description:
    Zoom hopes to save workers time with generative AI to summarize meetings and compose notes and messages.

    FULL STORY ======================================================================

    Zoom has become the latest company to announce collaborative efforts with OpenAI to embed artificial intelligence into its platform and hopefully help save workers hours of lost time.

    The video conferencing company described generative AI, like ChatGPT, as a driving force in making workers more productive, and as such has added
    OpenAIs generative tool to its Zoom IQ offering.

    Zoom IQ is best thought of as a digital personal assistant, which up until now, has been able to compartmentalize and summarize meeting recordings, but its about to get a whole lot smarter. Zoom IQ

    OpenAIs large language model (LLM) used to train the hugely popular ChatGPT
    is behind the latest addition to Zoom IQ, which has gained a tonne of other assistant-like features.

    As well as summarizing chats and other messages, it can help create new content for messaging applications, organize ideas, and create agendas. Read more

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    Zoom is bringing AI to live chat customer service


    Zoom is going to work a lot closer with one of its biggest rivals, and I
    couldn't be happier

    Having created an agenda, Zoom IQ can go on to summarize the meeting and
    share notes with attendees, including action points assigned to individual workers.

    Similarly, and much like Microsoft Dynamics 365 Copilot which also borrows OpenAI technology, Zoom IQ can handle emails with customers too, suggesting what to write or turning a poorly-written brief into a more eloquent reply.

    Rollout is expected to begin in April, however Zoom customers will be able to access the new Zoom IQ features by invitation only, and some features (like the email composing tool) will be available to Zoom IQ for Sales only,
    leaving many businesses having to wait even longer until they get access.

    Zoom has long built AI solutions into our products to empower customers to be more productive, said Smita Hashim, chief product officer at Zoom. We are excited to bring many more capabilities with new large language models. Our unique approach to AI will give customers the flexibility they want and help significantly improve collaboration and customer relations. Check out our
    list of the best business webcams



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    Link to news story: https://www.techradar.com/news/your-zoom-meetings-are-about-to-get-an-openai-b oost-for-some-reason


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