The Samsung Galaxy Z Fold 6s paint is peeling off because youre charging it wrong according to Samsung

Date:
Thu, 29 Aug 2024 10:44:40 +0000

Description:
Samsung blames third-party chargers for Galaxy Z Fold 6 paint peeling after
it decided to not include an official one in the box.

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If youve picked up the Samsung Galaxy Z Fold 6 you might want to check what kind of charger youre using, as Samsung has said using high-speed third-party options could cause your phones paint to peel off.

This comes after several reports appeared across social media that Z Fold 6 phones of all colors are having their outer paint coating peel away to reveal the plain metal underneath not something you want to see happen to your
brand new phone especially one that costs $1,899.99 / 1,799 / AU$2,749.
Paint peeling on Fold 6 from r/GalaxyFold

An official Samsung statement gives two reasons why this issue is happening. The first concerns third-party chargers; if youre holding the phone while using a high-speed third-party charger that is not properly grounded the leakage current can cause the anodized paint to delaminate, to use Samsungs official alternative language to describe the paint flaking off.

To avoid this, Samsung recommends you dont hold the phone while it charges, and you either use an official Samsung charger or a wireless charger that meets the Qi standard. It also recommends that you take care to avoid counterfeits that claim to meet Samsungs standards but dont.

The other excuse Samsung provides relates to phone-powered EMS (Electrical Muscle Stimulation) massagers. Much the same as with the chargers, if you
hold the phone while using the massager, the leakage current can cause the paint to come off your phone

The massager issue is perhaps a little understandable as its not a standard way to use a smartphone, however, what makes Samsungs charger comments all
the more frustrating is people wouldnt have to rely on third-party chargers
if it simply included one in the Galaxy Z Fold 6s box. Instead you just get a USB-C cable an annoying trend practically everyone in the tech industry is following. How many fold users are having issues with paint? from
r/GalaxyFold

Beyond reeking of victim blaming given this context, the paint peeling explanation feels especially odd because its not a problem weve seen from other Samsung devices or other smartphones when using third-party chargers. Perhaps unsurprisingly, Samsungs excuse hasnt been well received (you can see some of the reactions across various subreddits ).

Well have to wait and see if Samsung releases a follow-up explanation, or
even offers some kind of a fix perhaps finally including an official charger with the Z Fold 6, and sending one out to people who bought it already but for now it unfortunately looks like your only courses of action are buy a new phone charger, buy a case to hide the peeling, or see if you can return your
Z Fold 6 under warranty and get a new one. You might also like I took the Samsung Galaxy Z Fold 6 to the beach and Im not sorry The Samsung Galaxy Z Fold 6 is my favorite phone ever, but I can't justify buying one Samsung Galaxy S25 Ultra tipped to be thinner than the iPhone 16 Pro Max



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Link to news story: https://www.techradar.com/phones/samsung-galaxy-phones/samsung-says-youre-char ging-your-phone-wrong-and-thats-why-the-z-fold-6-paint-is-peeling-off


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