CrowdStrike is offering a $10 UberEats gift card as an apology for the recent outage

Date:
Thu, 25 Jul 2024 11:05:42 +0000

Description:
CrowdStrike is sending $10 UberEats giftcards as an apology to the worldwide BSOD.

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After distributing a security update that recently caused worldwide blue-screen-of-death (BSOD) for Windows computers, CrowdStrike is offering a $10 UberEats gift card to some of those affected as an apology.

One person who received a giftcard from the company (via TechCrunch ) stated that the voucher arrived with a message stating that CrowdStrike recognizes the additional work that the July 19 incident has caused.

Multiple images of the email from CrowdStrike have appeared on X, with the email signing off with, To express our gratitude, your next cup of coffee or late night snack is on us! Vouchers flagged as fraud

The emails appear to have been sent by Daniel Bernard, CrowdStrikes Chief Business Officer, with CrowdStrike later confirming to TechCrunch the
vouchers were indeed distributed by the company to teammates and partners who have been helping customers through this situation, spokesperson Kevin
Benacci said.

Some users later reported that when they attempted to redeem the voucher,
they received an error message stating that the gift card has been canceled
by the issuing party and is no longer valid. Uber flagged it as fraud because of high usage rates, Benacci said.

One X user said that the voucher was worth 7.75 ($10 by today's exchange) in the United Kingdom.

The CrowdStrike error affected an estimated 8.5 million Windows machines
after a routine update resulted in machines having out-of-bounds memory reads causing the BSOD.

CrowdStrike CEO George Kurtz issued an apology on its website, All of CrowdStrike understands the gravity and impact of the situation. Nothing is more important to me than the trust and confidence that our customers and partners have put into CrowdStrike. As we resolve this incident, you have my commitment to provide full transparency on how this occurred and steps were taking to prevent anything like this from happening again.

The news comes as Parametrix, a cloud monitoring, modeling, and insurance services provider, estimates the total cost of the CrowdStrike outage to the Fortune 500 (excluding Microsoft) sits at $5.4 billion, with healthcare ($1.938 billion) and banking sectors ($1.149 billion) taking the brunt of the financial hit. More from TechRadar Pro Here is the best identity theft protection tools around Kaspersky gives US customers six months free security software as a farewell These are the best VPN with antivirus on offer today



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Link to news story: https://www.techradar.com/pro/crowdstrike-is-offering-a-dollar10-ubereats-gift -card-as-an-apology-for-the-recent-outage


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