Salesforce Pro wants to take the hassle out of CRM for your small business

Date:
Wed, 13 Mar 2024 13:00:42 +0000

Description:
SMBs are facing a make or break year, says Salesforce as it unveils new, more advanced CRM tier.

FULL STORY ======================================================================

In response to the increasing technology demands of small businesses, Salesforce has added a new Pro Suite to its lineup, a move set to attract
even more customers to spend money on CRM software .

Pro Suite, building upon the foundations of Salesforces Starter Suite, promises a flexible and scalable CRM solution powered by the companys
Einstein 1 Platform and Data Cloud.

With Pro Suite, Salesforce envisions a natural progression for growing businesses, offering advanced features and customization beyond the already popular Starter Suite. Salesforce adds new Pro Suite

Benefits of upgrading include workflow and process automation, sales forecasting and quoting, and live chat support for customer service, among a few other additions.

While the upgrade may seem costly, Salesforce assures that the benefits of
Pro Suite, such as improved lead generation and faster sales, can outweigh
the initial cost, instilling confidence in the potential return on
investment.

Kis Billmaier, SVP and GM of Salesforce Self-Service and Growth Products, emphasized the importance of Pro Suite in meeting the growing needs of small businesses. Billmaier quoted a study revealing that two in five businesses
see 2024 as a make or break year, and many see technology as the answer.

Billmaier said that customers love the simple-to-set-up, easy-to-use capabilities of the Starter Suite, which is considered an out-of-the-box solution, but Pro Suite offers considerably more customization to the businesss exacting needs.

When asked what separates Salesforce from its competitors, Billmaier said
that the companys quarter-century history and heavy investments in AI should be enough to distinguish it.

Pro Suite, which is now generally available, costs $100 per user per month,
or four times as much as Starter Suite. Pricing for the CRM giants small business-focused solutions can be found on its website . More from TechRadar Pro Salesforce unveils Einstein 1 Studio, giving you more Copilot control
than ever Check out our roundup of the best online collaboration tools These are the best productivity tools



======================================================================
Link to news story: https://www.techradar.com/pro/salesforce-pro-wants-to-take-the-hassle-out-of-c rm-for-your-small-business


--- Mystic BBS v1.12 A47 (Linux/64)
* Origin: tqwNet Technology News (1337:1/100)