Google is still trying to fix Gmail syncing issues with Outlook

Date:
Thu, 23 Feb 2023 10:30:18 +0000

Description:
Outlook email users stopped receiving emails through the Gmail app, forcing Google and Microsoft to cooperate.

FULL STORY ======================================================================

Microsoft Outlook users, including those with a Hotmail email address, who
use the Gmail mobile app experienced a brief outage when Google and Outlooks servers stopped talking to each other.

Affected users stopped receiving new emails on February 22, either experiencing an error page or seeing old emails that werent up-to-date with their real-time inbox.

In the meantime, Outlook continued to work on other apps and its browser portal, however users without the error message may not have realized that their inbox had stopped syncing. Outlook outage in Gmail app

While Outlook has its own app, Gmail remains a popular mobile client for Android users because it comes pre-installed and can support multiple accounts, including non-Google email providers. Its also a firm favorite for many Gmail account holders on other mobile platforms, like iOS, for its versatility and intuitive design.

Googles status page first announced that its team was investigating reports
of Gmail sync issue with Microsoft servers when using IMAP.

A description of the issue reads: Customers accessing Outlook or Hotmail
email accounts on Gmail application across all device platforms are unable to sync new messages. Read more

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Several updates later, the company announced that it had teamed up with Microsofts engineers to resolve the issue, which apparently delivered
results, because fewer than 12 hours later the issue was reported fixed.

Its unclear what caused the issue, but the patch was implemented in the background because as of today there have been no updates to the Gmail app on Android devices for two weeks. An update to the app on iOS was released yesterday, however its likely not connected to the outage that was largely a server mishap. Check out the best productivity tools



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Link to news story: https://www.techradar.com/news/google-is-still-trying-to-fix-gmail-syncing-iss ues-with-outlook


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