A funeral somehow led to a CD getting stuck in my PS5 disk drive

Date:
Sun, 26 Sep 2021 13:00:45 +0000

Description:
A funeral has led me to learn that the PS5 doesnt support CDs and PlayStation Support is not all that great.

FULL STORY ======================================================================

Due to unforeseen events, Ive come to learn that not only does the PS5 not support CD-R discs, but those CD-R discs may also get stuck in your PS5 disc drive. So, PS5 owners, avoid inserting CD-R discs into your PS5 because I promise youd want to do your best to avoid sending your console into PlayStation Support.

This dilemma started two weeks ago. I had a big family event coming (a funeral, to be precise), and my family wanted me to sort out the music. Because I consider myself to be something of a music connoisseur, I vowed to myself that I was going to make at least 90% of the attendees cry during the funeral service, and Mariah Careys One Sweet Day , and Yolanda Adams Open My Heart was going to help me do that.

But, there was a problem; the church where the funeral was going to take
place only had a CD player for playing music, so I found myself having to
burn a CD in 2021. Testing it out

With the tear-jerking Mariah Carey and Yolanda Adams songs burnt on a blank CD-R disc using an old laptop of mine from 2010, I now needed to check if the songs were successfully burnt on the CD... but I didnt have a CD player to hand.

Maybe it was because I remembered the PS3 being the ultimate media center,
but I thought my PS5 was going to be able to read CD-R discs, so I stupidly inserted the CD-R disc into my PS5 and it got stuck.

The PS5 didnt read the disc, and every time I pressed the eject button an
ugly rattling sound came from the console. Now panicking, I immediately went onto the PlayStation support site and found you could manually eject discs by taking the side panels off the PS5 and using some screwdriver wizardry. However, that didnt work either. So, I had no other option but to send my PS5 off for repair. (Image credit: Shutterstock / Elnur) PlayStation Support woes

April this year was the first time Ive had to use PlayStation Support, as my DualSense controller had the all-too-common stick drift issue and needed to
be sent in for repair.

I was worried about sending the DualSense for repair due to the slew of negative comments about PlayStation support on Reddit , but thankfully, I was mostly satisfied with the service. PlayStation Support only took two weeks to get my controller back to me, hence I thought sending my PS5 off to the
repair center should be a relatively easy process but it wasnt.

After a bit of conflicting information about if my PS5 was actually received by the repair center- it was- after about two weeks I finally got my PS5
back. PlayStation Support had successfully got the CD-R disc out of the disc drive and everything was fine, until I tried to insert Deathloop (Ive been dying to play it for the past week now), only to find that the PS5 simply refused to accept the disc.

So, after ejecting the stuck CD-R disc from the disc drive, no disc could be inserted at all. PlayStation Support, somehow, may not have tested the disc drive before sending the PS5 back out to me, which is kind of ludicrous. Now Im stuck here with a PS5 that will not take discs, and in hindsight maybe I shouldve bought Deathloop digitally on the PS Store.

Currently, I still havent got any definitive word from PlayStation Support on whether Id need to send back my PS5 to get repaired again.

But, on a good note, my music selection for the funeral was a success, so my thanks goes out to Mariah Carey and Yolanda Adams for making my family tear up.

On the other hand, Im about to cry myself, looking at all the PS5 games I
cant currently play, which is partly PlayStation Supports fault, but largely my own fault for thinking my new PS5 could play CD-R discs. Where to buy PS5
: who has stock?



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Link to news story: https://www.techradar.com/news/a-funeral-somehow-led-to-a-cd-stuck-in-my-ps5-d isk-drive/


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