Apple is making things right for iPhone 13 buyers with Apple Cards

Date:
Wed, 06 Oct 2021 09:03:54 +0000

Description:
Apple is providing 3% cashback to customers who tried and failed to buy an iPhone 13 with Apple Card.

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Youd think the one place that youd never have a problem using the Apple Card is Apples own website, but youd be wrong, because a number of customers reported problems when trying to use their Apple Cards to buy an iPhone 13 .

In many cases this led to them switching to a different card and missing out on the 3% cashback theyd have been eligible for, but Apple is addressing this situation.

MacRumors reports that affected customers have been receiving emails from Apple, which acknowledge the issues and say that the 3% cashback will be provided anyway. Read our full iPhone 13 Pro review Here's our iPhone 13 Pro Max review These are the best iPhones

It seems that if you initially attempted to purchase an iPhone 13 with an Apple Card, had it declined, and then successfully purchased it with another payment method, you should get this email.

As for the cashback, that will appear as a Balance Adjustment in the Wallet app, and will also appear on your October monthly statement. Users report
that theyre already getting this money credited to their accounts, so if you dont have it yet you shouldnt have to wait long.

Apples email finishes by saying that if you have any questions you should contact an Apple Card Specialist, which is presumably also what you should do if you havent received this email and think you should have. (Image credit: Apple) Opinion: a good approach, but not a total fix

This was clearly the right thing for Apple to do, and its good to see the company making amends. Its a move thats also sure to build a lot of goodwill among customers.

Yet some will probably have to wait longer for their iPhone 13 to arrive, since they failed to get payment through fast enough to be in the first batch of orders, so for them this wont be a complete fix.

Theres also the question of why this happened at all. Even giant companies
are fallible of course, but it could shake consumer confidence in the Apple Card. Hopefully things will go more smoothly for the Apple Watch 7 , which goes up for pre-order on October 8. How to use Apple Pay



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Link to news story: https://www.techradar.com/news/apple-is-making-things-right-for-iphone-13-buye rs-with-apple-cards/


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