Western Digital confirms cyber attack, My Cloud Home outage
Date:
Tue, 04 Apr 2023 13:07:21 +0000
Description:
Some WD services, including My Cloud Home, have been offline for days now.
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A day after news broke concerning a cyberattack on storage giant Western Digital , the company has come forward with more details, including confirmation that the attackers stole some data from its systems.
Based on the investigation to date, the Company believes the unauthorized party obtained certain data from its systems and is working to understand the nature and scope of that data, a press release from the SSD and storage giant said.
At the moment its unknown if the stolen data belongs to WDs customers, employees, or someone else entirely. It's also not known exactly what type of data was stolen, and whether or not it can be used for identity theft . Continuous disruption
The company did confirm that the incident may continue to cause disruption to parts of its business operations - a possible symptom of a ransomware attack.
It also said it was implementing proactive measures to secure its business, including taking systems and services offline.
As we previously reported, the login service for WD My Cloud Home has been unavailable since last weekend, and although the company did not confirm
these two events are related, its safe to speculate they are. Read more
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As of Tuesday morning, the issue still seems unresolved, as Twitter users are still claiming not having access to their data. @westerndigital how do we access data. There are important files in the system and am at a loss and not able to work for the past two days. When this will be set right, one user asks.
WDs My Cloud status page shows the service as offline, with the following notification: We are currently experiencing a service interruption that is preventing customers from accessing the My Cloud, My Cloud Home, My Cloud
Home Duo, My Cloud OS 5, SanDisk ibi, SanDisk Ixpand Wireless Charger
service. Our team is working urgently to resolve the issue and restore access as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.
TechRadar Pro has contacted WD for further comment. Check out the best firewalls right now
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Link to news story:
https://www.techradar.com/news/western-digital-reveals-more-on-potential-cyber -attack
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